ITQAN is the UAE leading systems integrator known for providing Enterprise clients with world-class solutions addressing their local
businessneeds. ITQAN offers state of the art technologies including: Portals & Content Management, Imaging, Archiving, Document
Management & Workflow Automation, Healthcare Information Systems, Enterprise Resource Planning, Learning & Performance Management,
Infrastructure, & Customer Relationship Management Solutions.
With a multi-national team of more than 100 IT professionals, the company has offices located in Abu Dhabi, Dubai, Al-Ain and Western Region
and several business partners across the Gulf. An office in Malaysia is also slated to get launched.
Established in 1984 as Al Bawardi Computers, it became ITQAN in 1997 and is 100% nationally owned. ITQAN is the Arabic word for ‘perfection’.
As a hardware reseller in its early years, the company was the first to bring Compaq into the Middle East market, followed by the launch of
Microsoft Middle East operations in 1991 to provide office automation services through ‘Gold Partnership’ status.
As the market evolved, ITQAN re-positioned its portfolio offerings and re-structured the organisation to focus on application solutions. In 2000,
it began to offer implementation services for on-line government services, document management and healthcare management
solutions,demonstrating real added value to customers. With itsgrowing focus on implementing application solutions, ITQAN has built a
dedicated team of highly skilled professionals and aset of operational competences that form the underpinnings of its competitive advantage.
Today, ITQAN is the preferred local systems integrator and application solutions provider for major market sectors such as: Government, Semi
Government, Oil & gas, Telecommunications, Banking & Finance & Real Estate.
The ISO 9001-2000, ISO 27001 and ISO/IEC 20000 company is a recipient of numerous quality and excellence awards: Microsoft
Dynamics President’s Club 2008, The Best System Integrator – Arab Technology Awards 2007, The Best ICT Company - Arab Technology Awards
2006, Microsoft Winning Customer Award in 2006 & 2004, the first systems integrator in the region to win Sheikh Khalifa Appreciation certificate
In2005 - 2006, Gulf Excellence Forum Award 2000, Middle East Information Technology Award as the IT Company of the Year 1999, and Dubai
Quality Appreciation Award as the IT Company of the Year (Services) in 1999. In 2011, the General Manager of ITQAN Mr. Feras Al-Jabi was
awarded the coveted Feigenbaum Leadership for Excellence Award for the accomplishments and milestones experienced in ITQAN under his
The success of a company isn’t measured just in a healthy bottom line and a large market share. Instead, it’s the existence of a strong quality
oriented corporate culture that ensures clients are happy and keep coming back.Our quality system is not sustained by an executive memo or
promoted by compensation. Instead, it’s a way of life - every employee is sincerely committed to providing quality service to clients. Our
company is run of the simple principle of doing the job right the first time. And that culture doesn’t stop inside the company: it goes downstream
with quality vendors, suppliers and subcontractors, as well as upstream with quality clients. ITQAN also describes its culture as the “culture of
first” due to several pioneering achievements attached to its name:
- To introduce Compaq to the UAE market, and consequently open the door for a boom in the hardware market
- To implement an e-government project
- To implement an enterprise portal for UAE’s educational governing body
- To implement a healthcare information system
- To implement an e-commerce website for Etisalat in 1999
- To implement a nationwide consensus project for Department of Planning and Economy
- (IT Company) To receive the Shiekh Khalifa Appreciation certificate
- To achieve and implement the ISO 20000 certification in the region, the first international standard for IT Service Management and its certification exemplifies a systematic and professional approach to the management of IT service provision.
Over the years, our clients have repeatedly told us that our key differentiation is the caliber and talents of our staff. It has always been our goal
to build our reputation and solid practices by hiring the best IT professionals, driving them through rigorous industry leading certification
programmes and putting them to work at solving business problems.
We believe that best technologies supplemented with the robust technical skills of staff will result in a unique blend of background and
experience that can be efficiently utilised on a wide range of business challenges.
“To be the preferred enterprise system integrator and solutions provider in the region”
“We will grow our business and extend our market share to earn our customers’ loyalty and awareness of our capabilities by delivering on time
quality projects utilizing world class services & resources”